# Troubleshooting ### I can't click on some icons Icons that cannot be clicked on will appear faded. Since this is a prototype aimed at educational use, not all functionalities have been fully fleshed out. ![Examples of faded icons or menu labels](/files/hT83EyTX4fSaSV17gKBR) ### I can't click on the back or home button The prototype scales according to different screen sizes and by default scales the touch areas around a specific icon. If you are on a device with a screen smaller than 15inches, try positioning the round cursor in the middle of the icon you want to click ### The testing mode does not give me a success screen Make sure your inputs match the required criteria for the given scenario. You can access the scenario anytime by going to the home screen in the testing mode and clicking on the Instructions button. You can also get an overview of your inputs when you click on the Start Scan button --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://abhishekshankar.gitbook.io/scanner/faqs/troubleshooting.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.